Our Hospice

Every year, Dougie Mac provides all hospice services free of charge to over 3,500 local people with life-limiting illnesses in Stoke-on-Trent, North Staffordshire and the surrounding villages; also offering supportive care for their families and carers.

Following the amalgamation in March 2021 of children’s hospice The Donna Louise Trust into Dougie Mac, our care now takes place across two sites in Blurton and Trentham as well as out in the local community.

Caring since 1973

Our dedicated staff and volunteers are central to the care we provide and all we do. We strive to go that extra mile to provide a warm, friendly and peaceful environment both at the hospice or in a family’s home.

Here at Dougie Mac we are committed to expanding and improving our services, always striving to deliver the very best quality of care to meet the ever-changing needs of the local community.

After caring for adults across the area for almost fifty years, we’re proud to have added care for children and young adults to our services allowing us to offer a broad spectrum of specialist palliative and end of life care for all ages.

Our Vision & Values

Our vision…to be admired as a centre of excellence for palliative and end of life care.

Our Mission is…to respond to the increasing needs of those in our care across our heartland by growing as a sustainable organisation delivering outstanding value for money for all our funding sources and always remaining true to our core values.

C ompassion
A ccountability
R espect
E xcellence

Meet The Team

  • Executives
  • Key Senior Leads
  • Trustees

Chief Executive Officer

David Webster

Chief Executive Officer

David Webster

CQC Nominated Individual
Senior Information Risk Officer

Director of Care

Jannette McCartney

Director of Care

Jannette McCartney

Registered Manager
Controlled Drugs Accountable Officer

Director of Income Generation

Karen McKenzie

Director of Income Generation

Karen McKenzie

Lottery Licence Holder
Data Protection Officer

Director of HR and Support Services

Cris Hammond

Director of HR and Support Services

Cris Hammond

Freedom to Speak Up Guardian

Director of Finance

Vicki Dean

Director of Finance

Vicki Dean

Lead Consultant

Emer McKenna

Lead Consultant

Emer McKenna

Caldicott Guardian

Head of Children & Young Adult Services

Jane Jones

Head of Children & Young Adult Services

Jane Jones

Safeguarding Lead (Children)

Head of Inpatient Services and Clinical Lead

Joe Potts

Head of Inpatient Services and Clinical Lead

Joe Potts

Infection Control Lead

Wellbeing Team Manager

Kevin Chesters

Wellbeing Team Manager

Kevin Chesters

Safeguarding Lead (Adults)
Mental Capacity Act and Deprivation of Liberty Lead

Head of Community Services

Sonya Turner

Head of Community Services

Sonya Turner

Voluntary Services Manager

Deborah Vickers

Voluntary Services Manager

Deborah Vickers

Head of Strategic Alliance: Dougie Mac & Approach Dementia Support

Louise Eagle

Head of Strategic Alliance: Dougie Mac & Approach Dementia Support

Louise Eagle

Chair of Trustees

David Platt

Chair of Trustees

David Platt

David has been a Trustee since 2006. In 2013, David was elected as Vice Chairman and then as Chair in October 2017. David sits on all committees and has regular briefings with the Chief Executive.

Vice Chair of Trustees

Sue Evans

Vice Chair of Trustees

Sue Evans

Sue was elected as Trustee in 2009 and Vice Chair in October 2017. Sue is the Chair of the People & Values Subcommittee.

Trustee

Dr Eddie Slade

Trustee

Dr Eddie Slade

Eddie was elected as a Trustee in 2015. Eddie is Chair of the Investment, Finance & Internal Audit and member of the Clinical Governance Subcommittee.

Trustee

Dr Jane Sissons

Trustee

Dr Jane Sissons

Jane was elected as a Trustee in 2016. Jane is a member of the Clinical Governance Subcommittee.

Trustee

Joanne Miller

Trustee

Joanne Miller

Joanne was elected as Trustee in 2017. Joanne is a member of the People & Values Subcommittee.

Trustee

Jessica Neyt

Trustee

Jessica Neyt

Jessica has been a Trustee since 2010. Jessica is a member of the People & Values Subcommittee.

Trustee

Kerry Brown

Trustee

Kerry Brown

Kerry was elected as Trustee in 2016. Kerry is the Chair of the DMH Staffordshire Enterprises Ltd Board.

Trustee

Laura Rowley

Trustee

Laura Rowley

Laura was elected as Trustee in 2016. Laura is a member of the Investment, Finance & Internal Audit Subcommittee and Pension Trustees Board.

Trustee

Margaret Rathbone

Trustee

Margaret Rathbone

Margaret was elected as a Trustee in 2016. Margaret is a member of the People & Values Subcommittee.

Trustee

Terry Stanway

Trustee

Terry Stanway

Terry is our newest Trustee and was elected at Dougie Mac's Annual General Meeting in October 2018.

Chief Executive Officer

David Webster

Chief Executive Officer

David Webster

CQC Nominated Individual
Senior Information Risk Officer

Director of Care

Jannette McCartney

Director of Care

Jannette McCartney

Registered Manager
Controlled Drugs Accountable Officer

Director of Income Generation

Karen McKenzie

Director of Income Generation

Karen McKenzie

Lottery Licence Holder
Data Protection Officer

Director of HR and Support Services

Cris Hammond

Director of HR and Support Services

Cris Hammond

Freedom to Speak Up Guardian

Director of Finance

Vicki Dean

Director of Finance

Vicki Dean

Lead Consultant

Emer McKenna

Lead Consultant

Emer McKenna

Caldicott Guardian

Head of Children & Young Adult Services

Jane Jones

Head of Children & Young Adult Services

Jane Jones

Safeguarding Lead (Children)

Head of Inpatient Services and Clinical Lead

Joe Potts

Head of Inpatient Services and Clinical Lead

Joe Potts

Infection Control Lead

Wellbeing Team Manager

Kevin Chesters

Wellbeing Team Manager

Kevin Chesters

Safeguarding Lead (Adults)
Mental Capacity Act and Deprivation of Liberty Lead

Head of Community Services

Sonya Turner

Head of Community Services

Sonya Turner

Voluntary Services Manager

Deborah Vickers

Voluntary Services Manager

Deborah Vickers

Head of Strategic Alliance: Dougie Mac & Approach Dementia Support

Louise Eagle

Head of Strategic Alliance: Dougie Mac & Approach Dementia Support

Louise Eagle

Chair of Trustees

David Platt

Chair of Trustees

David Platt

David has been a Trustee since 2006. In 2013, David was elected as Vice Chairman and then as Chair in October 2017. David sits on all committees and has regular briefings with the Chief Executive.

Vice Chair of Trustees

Sue Evans

Vice Chair of Trustees

Sue Evans

Sue was elected as Trustee in 2009 and Vice Chair in October 2017. Sue is the Chair of the People & Values Subcommittee.

Trustee

Dr Eddie Slade

Trustee

Dr Eddie Slade

Eddie was elected as a Trustee in 2015. Eddie is Chair of the Investment, Finance & Internal Audit and member of the Clinical Governance Subcommittee.

Trustee

Dr Jane Sissons

Trustee

Dr Jane Sissons

Jane was elected as a Trustee in 2016. Jane is a member of the Clinical Governance Subcommittee.

Trustee

Joanne Miller

Trustee

Joanne Miller

Joanne was elected as Trustee in 2017. Joanne is a member of the People & Values Subcommittee.

Trustee

Jessica Neyt

Trustee

Jessica Neyt

Jessica has been a Trustee since 2010. Jessica is a member of the People & Values Subcommittee.

Trustee

Kerry Brown

Trustee

Kerry Brown

Kerry was elected as Trustee in 2016. Kerry is the Chair of the DMH Staffordshire Enterprises Ltd Board.

Trustee

Laura Rowley

Trustee

Laura Rowley

Laura was elected as Trustee in 2016. Laura is a member of the Investment, Finance & Internal Audit Subcommittee and Pension Trustees Board.

Trustee

Margaret Rathbone

Trustee

Margaret Rathbone

Margaret was elected as a Trustee in 2016. Margaret is a member of the People & Values Subcommittee.

Trustee

Terry Stanway

Trustee

Terry Stanway

Terry is our newest Trustee and was elected at Dougie Mac's Annual General Meeting in October 2018.
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Our History

Find out more about how the hospice has grown since our establishment in 1973.

2021

We opened our 20th charity shop in Biddulph. The premises was transformed into our newest retail outlet while retaining the quirky features of the former Natwest Bank

2021

Childrens Hospice Donna Louise Trust is officially amalgamated into Dougie Mac

2019

The Denise Coates Foundation Building for Young Adults was officially opened.

2019

We refurbished our adult Inpatient Unit following a generous donation from the Denise Coates Foundation.

2019

We were awarded the Healthworks Gold Award; the highest accreditation by Healthworks for Stoke-on-Trent for “Workplace Health and Wellbeing”. This award recognises the steps we have taken to improve health and wellbeing in the workplace.

2018

We appointed a second Admiral Nurse; the first hospice in the UK to have 2 specialist dementia nurses.

2018

We formed a strategic alliance with local dementia charity Approach in a move to further develop specialist dementia care within Stoke-on-Trent and North Staffordshire.

2017

We incorporated our new 7-bedded unit and independent living suites to our inpatient services, increasing our bed capacity to 33.

2015

Our new Day Therapy Services expand further with a new purpose-built unit opened thanks to a grant from the Department of Health. Supporters and charitable trusts funded the cost of fitting the building.

2012

We opened our 10th charity shop in Chesterton.

2011

We opened our innovative and award winning Community Lodges. These three independent lodges are situated on the main hospice grounds and are now used for our dedicated Dementia Services.

2010

We launched our 24/7 advice line for healthcare professionals providing palliative care to local adults.

2004

We extended our services beyond cancer to support any life-limiting illness – including Dementia, heart disease, motor neurone disease and Alzheimer’s disease.

1998

We celebrated our 25th anniversary providing specialist hospice care.

1997

Our Children's hospice was founded by a group of local GPs who gathered together a group of like-minded individuals to explore how they could bring a service for children to Staffordshire.

1996

We launched the Dougie Mac Lottery!

1994

We opened our first charity shop in Hanley.

1993

Douglas Macmillan Home became Douglas Macmillan Hospice – or as it is now more commonly known Dougie Mac.

1983

Our first Palliative Care Nurse Specialists were appointed. Today, we receive referrals from GPs and district nurses to our community team, wherever possible, giving patients, families and carers a choice of where they wish to spend their remaining time.

1979

Our first Social Worker was appointed. We have always kept the holistic approach at the forefront of everything we do. Today we have a large team helping to care for all patients and families.

1973

We opened our door to patients as The Douglas Macmillan Home. In our first year we cared for 315 patients.