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At Dougie Mac we have been caring for the community since 1973, providing all hospice services free of charge to local people with life-limiting illness in Stoke-on-Trent, North Staffordshire and the surrounding villages.
Dougie Mac offers a broad spectrum of palliative and end of life care services for children, young adults and adults.
Click the tabs below to find out more about referring to our services.
Referrals are accepted from any health care professional, including GPs, hospital doctors, community nurses and specialist nurses. When the GP is not the source of the referral, the patient’s GP will be informed that a referral has been made.
Download our referral form and advice notes below.
The hospice has a 24/7 advice line available for healthcare professionals and for patients and carers. Calls will be answered by palliative care nurse specialists who have access to hospice medical records when the patient is known to Dougie Mac.
The advice line is also able to provide general advice for patients who may not be known to the hospice. The nurse has access to a Consultant in Palliative Medicine 24 hours a day for further advice if necessary.
Please call 01782 344300 to access our 24/7 advice line.
The West Midlands Palliative Care Guide offers healthcare professionals guidance on a variety of symptoms associated with end of life care including nausea, breathlessness and pain.
Disclaimer: This Guide is intended for use by healthcare professionals and the expectation is that they will use clinical judgement, medical, and nursing knowledge in applying the general principles and recommendations contained within.
They are a summary of the current practice of specialists working in palliative care in the West Midlands Region.
Visit Guide
Download our referral forms and advice notes, all referral information can be found within the forms.
Referrals to Dougie Mac’s Children’s Services can be made by the family themselves, a relative or family friend or by a professional, provided the family’s consent is obtained.
The first step is to get in touch with a Family Liaison Nurse.
We use the following broad categories to identify the children and young adults who would benefit from our services:
We are happy to receive referrals by phone, letter or e-mail and accept referrals at all stages of a child’s condition.
Give us a Call
Call our Family Liaison Nurses on 01782 654440, Monday - Friday 9.00am-5.00pm and we'll take your referral over the phone.
By Post
Dougie Mac Children's Services, 1 Grace Road, Trentham, Stoke-on-Trent, ST4 8FN
Email Us
Email
careadmin@dmhospice.org.uk
Referrals to Dougie Mac Young Adult Services can be made by the young person themselves, a family member or a health or social care professional. Please obtain the young adult’s consent where possible.
The first step is to get in touch with a member of the Young Adult Team.
We provide support for young adults living with life limiting / life threatening conditions or complex health needs that cannot be met in other settings.
Please call or email if you would like to discuss a new referral or to request a referral form.
Give us a Call
Call our Young Adult Team on 01782 654441, Monday - Friday 9.00am-5.00pm and we'll take your referral over the phone.
By Post
Dougie Mac Young Adult Services, 1 Grace Road, Trentham, Stoke-on-Trent, ST4 8FN
Email Us
Email
young.adultteam@nhs.net
