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16.09.2025

Dougie Mac’s newest – and biggest – superstore to open in Hanley

Dougie Mac’s newest shop will open its doors in Hanley on Friday, September 19. The superstore – the former Carpetright shop in Etruria Road – will sell clothing, homeware and furniture. There will also be a large children’s department, including toys and a large hobbies area too which will sell media, books, jigsaws and arts and crafts.

The store will be the biggest of the 22 Dougie Mac shops to open in Stoke-on-Trent and North Staffordshire in the last 31 years.

Liz Clarke, Head of Retail at Dougie Mac, said: “The first shop we ever opened was in Hanley in 1994, but sadly that closed, so it’s rather fitting and very exciting that the new Hanley store is set to be the biggest Dougie Mac shop ever.

“It’s a great location, in the former Carpetright building, so there’s space for us to sell men’s, women’s and children’s clothing, as well as furniture items and a range of homeware. Plus, there’s good access for supporters to drop off good quality donations.”

Dougie Mac’s charity shops contribute more than £6 million of income to help pay for the hospice’s specialist care services for local children, young adults and adults facing a life-limiting condition. 

Liz added: “Our shops play a hugely important role in the financial strength of Dougie Mac, and it’s the support of the local community that makes this possible. So, whether you’re shopping for a bargain or donating your unwanted items to us, we’re relying on your support to make our Hanley shop a success. We can’t wait to welcome you through our doors.”

The shop is also looking for volunteers to join the team. Liz continued: “We’re looking for volunteers to use their different skills to help in a range of ways including sorting and processing donations, helping and serving customers as well as re-stocking the shelves and rails.”

Volunteers must be aged 14+ and no experience is necessary as full training will be given. Find out more here: https://dougiemac.org.uk/volunteering/

The Hanley store will open at 9.30am on Friday, September 19. Opening hours are Monday to Saturday 9am until 5pm.